Sessions and Speakers 2010
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Click here to view/download the RMS Conference 2010 Programme (.pdf, 243.8 KB)
[File last updated on 8th Mar 2010] |
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S01 - Succeeding in Challenging and Changing Times
Paul McGee, SUMOPaul McGee is one of Europe’s leading speakers on the subject of change, workplace relationships and motivation. His provocatively titled book SUMO (Shut Up, Move On) became an instant best seller as did his follow up book SUMO Your Relationships.... more...
S02 - Building Winning Relationships With Customers and Colleagues
Paul McGee, SUMOPaul McGee is one of Europe’s leading speakers on the subject of change, workplace relationships and motivation. His provocatively titled book SUMO (Shut Up, Move On) became an instant best seller as did his follow up book SUMO Your Relationships.... more...
S03 - Information Assurance for Records Managers
Compliance, records management, knowledge and information management, information security, all form part of Information Assurance. This is having an impact upon the records management community and records managers need to know about it. In his presentation, Paul will establish the links between records management, the Information Assurance Maturity Model (IAMM) and the Security Policy Framework (SPF).
My Business unit at DSA of 16 staff dealing with Compliance, Records Management, Knowledge and Information Management and Information security, as such I have a reasonably detailed understanding of the linkages to RM.
As this resonates with Matt’s editorial in a recent edition of the Bulletin, I hope you/the Conference committee see some value.
Paul Dodgson, Driving Standards AgencyI have been involved in Records Management as long as I care to remember – some 30 years. My life has been surrounded by creating access and filing solutions. A previous Vice-Chairman of the RMS, I hold the role of... more...
S04 - Implementing Records Management in Social Work Department With No budget and No Technology
On 25 August 2008, Dumfries & Galloway Council successfully rolled out a records management system to 1400 staff, at no cost, and with no extra resources. It has successfully withstood a reorganisation at both the corporate level and at service level and has the buy-in from all staff.
It wasn’t rocket science - we even saved money. How did we do it? We will be discussing:
- Design
- Classification
- Retention Schedule
- Overcoming objections and possible stumbling blocks
- Overcoming negative attitudes from IT
- What lessons we learned during training and how we applied these lessons
- Purest versus pragmatic records management approach
- Buy-in
- Management support
- Implementation
The work that has been carried out will lead to an easy migration to EDRMS should the Council decide to pursue this route at a later date. I’ll also be looking at some of the key points from our recent external review e.g. lessons learned and savings.
I will make no pretence - it wasn’t easy - but it’s very satisfying to see the end result with coordination of classification, file plan, naming convention and templates, across a huge geographical region. You can do it too.
Martyn Lockwood, Dumfries & Galloway CouncilMartyn is the Information Management Officer for Social Work Services in Dumfries & Galloway Council. His remit includes Records Management, FOI(S)A, Internet and Intranet for Social Work Services. He also has a corporate role for Records Management. He joined Dumfries &... more...
S04 - Starting from Scratch: Implementing Records Management in Local Government Environment
Ava describes how records management was established at Wirral Council and how traditional concepts and ‘doing things by the book’ can still work. She will focus on the key drivers for the new purpose-built records management and archives facility, the challenges faced by local government in meeting information management requirements whilst having to realise savings; the consolidation strategy which has resulted in success for the Records Management and Archives Services; the impact this development has had on the Council; and where they are hoping to take the Service to next.
Ava Wieclawska, Wirral CouncilAva has worked as an interdisciplinary archives and records management practitioner for the last seven years. Her experience of both private and public sectors include three years with a major multinational consumer goods company before moving to work in local... more...
S06 - The Transformation of a Records Manager to an Information Manager - a Personal Experience
As the newly appointed Information Manager at Dorset County Council, David has made the professional leap from a traditional records manager in charge of a paper store and implementing an EDRM to information manager. This paper will discuss this transformation, what it means, what he had to learn and will begin to ask some fundamental questions about how we as professionals can either continue to develop in this fast paced electronic information world or retreat back into our basement paper stores.
Dr David Reeve, Dorset County CouncilDr David Reeve qualified as an archivist and records manager at the University of North Wales in 1990 and became an archivist for the Dorset Archive Service. In 2002 he was appointed the Operational Records Manager for Dorset County Council, in... more...
S07 - Records Retention Implementation
The development, by the RMS, of the Local Government Classification and Retention Scheme (LGCRS) has sparked debate in both public and private sectors. The concept of providing a retention scheme as a reference tool that provides legal fact is much misunderstood.
Just how can it be implemented and how much additional work is required to be done to turn the LGCRS into a bespoke retention schedule? Can it be used by every organisation to provide a basis on which to build their records management programme?
This session discusses practical issues regarding the implementation of records retention in all organisations, whatever their sector, and provides examples of how the concept has been implemented within both sectors.
Elizabeth Barber, Kent County CouncilElizabeth Barber is Records Manager for Kent County Council where her principal responsibilities are to ensure that KCC’s record keeping... more...
Alison North, The Genuine GroupAlison North is the author of the book ‘Managing Records Retention and Disposal’ and an authority on the implementation of... more...
S08a - How to Undertake a Records Audit Using Limited Resources
In this case study, Alex will explore a methodology, used in a local authority, through which staff themselves undertake information audits, covering its associated benefits and risks, the role of communication and training in its success and how to adapt it in other organisations.
The presentation will also include how information gained from the audit has been used to develop a key records management programme and get buy in from senior managers.
Alex Hodge, Knowsley Metropolitan Borough CouncilAlex Hodge is Corporate Records Manager at Knowsley Council. He joined the Council in August 2009 with the specific aim of developing, managing and delivering a records management programme. In addition to developing the programme Alex is currently involved in... more...
S08b - Information Audits: Options and Opportunities
An Information Audit is an opportunity to do many things a records manager dreams of, from creating an information asset register, highlighting aras of concern, identifying potential physical and digital space savings to designing corporate retention schedules and complying with information management laws and regulations.
Audits can be conducted in many ways. Alison weighs up the pros, cons and costs of several audit methodologies. Then she looks at the audit tools available and evaluates them.
Alison Gibney, CIMTECHAlison Gibney is Deputy Managing Director of Cimtech Ltd, an independent consultancy specialising in information management. Cimtech is owned by the University of Hertfordshire and has been operating commercially for over 20 years. Alison had many years of experience in... more...
S09 - Documents to Digital: The future of Records Management
This session will cover the challenge of document modernisation, how EDRM supports the Council’s wider Information management strategy and the accomplishments of London Borough of Hackney (LBH) as an aspiring Local Authority. It will discuss the positive and negative impacts on staff and the Council’s bottom line, as well as considering how the Council will build on this platform to drive efficiency savings. LBH has worked with TNT Business Solutions to deliver off-site storage and scanning facilities and this session will demonstrate how this public private partnership has enabled the information ‘overhaul’ required at Hackney in order to move to full digital working and a ‘Service First’ customer centric approach.
S10 - Data Protection: Implementation of the New Powers of the Information Commissioner
Senior Policy manager Dawn Monaghan from the ICO will inform delegates of the recent changes to the Information Commissioners powers, the introduction of penalties and the impacts this may have in the future. She will also cover the key issues and considerations of data sharing, and the interfaces between Data Protection and the Freedom of Information Act.
A graduate of Bristol Old Vic Theatre School, Dawn spent 20 years with the BBC; she joined the Information Commissioners Office in 2002 as a Senior Policy Manager. She has responsibility for developing and maintaining key stakeholder relationships in the... more...
S11 - Records Management and the Role of the Chief Information Officer in the Public Sector
Babis will explore the records and information management process in the public sector and the role of the Chief Information Officer (CIO). In particular, he will highlight aspects of the CIO role that identify areas of concern as well as the challenges somebody in that post faces. Furthermore, the presentation will discuss the status of the CIO and the relationships with the other members of the executive hierarchy. Finally, the projects that CIOs in the public sector are currently running in their organisations, the technologies they use and the way they combine different techniques to serve the records and information management process will be discussed.
Dr Babis Theodoulidis Position: Senior Lecturer Institution: Manchester Business School Dr Babis Theodoulidis holds the position of Senior Lecturer at Manchester Business School, and visiting positions at the School of Engineering, University of Surrey and Athens University of Economics and Business. He holds a... more...
S12 - Freedom of Information: Round Up of The Latest Decisions
A roundup of the latest decisions of the Information Commissioner, the Information Tribunal and the courts under the Freedom of Information (FOI) Act 2000.
In the last twelve months we have had many FOI decisions which have caused controversy as well as clarified the law particularly on the applicability of the exemptions. Ibrahim will examine these decisions and draw out the key practice points and mistakes to avoid when making FOI decisions.
Ibrahim Hasan, Act Now TrainingIbrahim Hasan is a recognised expert on data protection, freedom of information and surveillance law. He was previously Principal Solicitor at Calderdale Council and has worked for Bradford Council and Nottinghamshire County Council. He has also held positions as an... more...
S13 - Taking Information and Records Management Through a Merger
Mergers make headlines, make lawyers and bankers rich, and rarely deliver the benefits deployed to justify them in the first place. As practitioners of a discipline developed to deal with information in bulk, records managers have a lot to offer when organisations merge or divide. Based on his experience of two major mergers in the pharmaceutical sector, John will propose a range of responses both organisational and personal that records managers can apply to their own situations.
John Davies – Senior Information Management consultant at TFPL John Davies combines extensive business content with a rich experience of Information and Knowledge management in the public and private sectors. He is particularly interested in how to help people thrive at... more...
S14 - Preservation for Records Managers
It is very likely that historic records will eventually one day pass through the hands of an Archive Conservator. Mark will give a short introduction to what a Conservator can do, and what the Records Manager can do to ensure the longevity of records in long term care. His presentation will include advice on packaging, handling and storage.
In 1984 I began my bookbinding apprenticeship at St Deiniol’s Library working on Gladstone’s books and his incunabula. I attended college day release at Liverpool to do a city and guilds in bookbinding and did two years night classes with... more...
S15 - Skills to Capitalise on Changing Job Roles and Technologies
Sue and Nicola will examine the themes of the conference - Blossom, Metamorphosis and Spring-loaded and give an upbeat overview of changing job roles, technologies and the skills to capitalise on them.
They will bring their broad knowledge gained through recruiting in all aspects of records and information management in both the public and private sectors and outline how delegates can develop their careers to take advantage of expanding opportunities. They will highlight current skill shortages and trends and elicit input from delegates with success stories to share.
Sue Hill, Sue Hill Recruitment & Services LtdSue Hill has been prominent in the information field as a recruiter for over twenty years. Sue has an excellent... more...
Nicola Franklin, Sue Hill RecruitmentNicola Franklin BSc FREC Head of Recruitment Sue Hill Recruitment & Services Ltd Nicola Franklin has worked as a recruiter for over... more...
S16 - The New World of Electronic Contents Management (ECM) - and The Role of The Information Architect Within it
Records Management is the underlying bed rock for a host of Enterprise Content Management (ECM) applications - document capture, email management, e-discovery, knowledge search, business process management, SharePoint and Enterprise 2.0. Based on AIIM's market research within its 65,000 worldwide community of practitioners, Doug will present the business drivers and trends that are setting the direction for this all-encompassing world of information management, including the new role of "information architect".
S17 - ADNOC: From Nothing to Role Model for Records Management in The Gulf Area
Abu Dhabi National Oil Company (ADNOC) is one of the largest Oil / Gas Exploration and Production companies in the world. The discussion will focus on the introduction and development of the Records Management function in the company over 30 years, and the lessons learned from it. Starting from a situation where no Records Management experience existed, to the point today where the Department responsible for managing records has been cited as a role model in its approach to record keeping within the Gulf area.
Ismail Maraie, Abu Dhabi National Oil Company (ADNOC)Ismail Maraie, Abu Dhabi National Oil Company ADNOC Ismail Maraie is the head of the Corporate Archive Section in the Abu Dhabi National Oli Company ADNOC. He has 26 years of experience in Records Management, and has been actively involved in... more...
S18 - What is Eating Your Collections?
Pest control is often a reaction to the discovery of insect activity and damage. The aim of Integrated Pest Management (IPM) is to provide practical, safe and cost-effective methods to prevent collections and buildings from being damaged by pests. The major causes of deterioration are the effects of temperature, humidity, insects and moulds. All of these factors are inter-related and the IPM approach is to look at the whole picture rather than to react to each crisis.
David and Jane will explain the key elements of an IPM Strategy so that it can be developed and implemented practically to care for collections in the most cost-effective way.
Jayne Thompson-Webb, Birmingham Museum and Art Gallery.Jane decided that she wanted to be a conservator after visiting an exhibition about conservation in Bristol when she was... more...
David Pinniger, DBP Entomology, Cookham, BerksDavid Pinniger is an entomologist who provides specialist consultancy and training on pests in museums, archives and historic houses. He... more...
S19 - Social Media
Chris is the managing consultant at CHH Consultancy Ltd, an information and technology consultancy specialising in the public sector. Chris is also a Principal Associate of Socitm Insight, the research arm of the professional society for public sector ICT managers,... more...
S20 - Moving Towards an Inspiring and Influential Records Manager?
In the transformation programme of London Borough of Merton, information is one of the key layers of the target operating model that the Council is seeking to achieve. With budget constraints, year on year uncertainty and attempts at central control, any change to information management will have to be carried out at the team or individual level. So where does this leave records management? We are now starting to see that the Records Manager has think corporately and be there to inspire and influence, whilst letling teams run with their own information and records management improvements.
Simon Guild, London Borough of MertonSimon Guild has spent the last 10 years working in Information Governance for voluntary and local government organisations. Initially focusing... more...
Cerys Ledger, London Borough of MertonCerys was awarded the Records Manager of the Year Award 2009 from The Records Management Society, and is currently in... more...
S21 - What Makes Good Records Management?
Whilst it is easy to identify bad records management, good records management is much more difficult to comprehend. Is it about records management being part of the culture? Is it about having qualified and professional staff holding the relevant posts to the discipline? Is it about having management buy-in? is it about bringing records management out of its technical specialism and make it understandable to the staff? How do you know when you or your organisation have achieved good records management?
After exposing their views, Clare and Lawrence will open the debate to participants for a frank and lively discussion on a very pertinent subject for our profession.
Clare Cowling, Solicitors Regulation AuthorityBorn in Australia, Clare began her career as an archivist/records manager in the Archives Office of Tasmania, moving on to the National Archives of Australia. She settled in the UK in 1979 and spent the next 20 years bringing up... more...
S22 - Improving Museum Records Management: A case study of the London Museums Hub
Since 2007, the London Museums Hub's Information and Records Project has aimed to assess and evaluate current records management practices and deliver improvements across the region. Critical to the project was making a business case for embedding records management as a core museum function, handling the resulting change management and disseminating 'products' across the London region. Sarah and Samira will discuss the aims and outputs of the project and evaluate its success over three phases of the ground-breaking programme.
Sarah Demb, Continued Communication GroupSarah Demb has over a decade's worth of experience as a museum records professional. In her current project post, she... more...
Samira Teuteberg, London Museums HubSamira Teuteberg is the current Records Advisor for the London Museums Hub on the Hub Information and Records Management Project.... more...
S23 - Records management as a platform for improved business process efficiency at TSol (Treasury Solicitors Office)
Simon Ellis will be introducing Pauline Brown of TSol and adding some information about how Box-It and Stortext combine to provide a total records management lifecycle facility which helps records managers to become noticed as proactive enablers of business process efficiency within their organisations.
Over recent months, TSol have upgraded their financial systems, implemented e-procurement and on-line authorisation of in-bound invoices as well as introduced an electronic document management system for invoices.
Pauline will cover what has been done over the last year, by harnessing electronic document management to provide a platform for electronic invoice processing and authorisation and what, with the benefit of hindsight, would she have done differently.
Simon Ellis, BOX-ITSimon Ellis- Group Managing Director Simon has been involved in records management since 1982. Starting out in computer output microfiche (COM)... more...
As a career civil servant since leaving school (which was too many years ago to disclose) I have worked in... more...
S24 - Transformation, Metamorphosis in Action
How do you think about yourself – in the context of your work, your business and your profession? What are you doing to prepare yourself to embrace opportunities in the future?
This workshop provides you with a unique opportunity to learn how to think about your self - and to begin the process of transforming your self to achieve future success. You will gain an insight into the construction of questions which stimulate thinking at the unconscious level – and take part in structured one-to-one thinking sessions with other delegates.
You will also have the chance to discuss your thinking session experience - and identify opportunities for using thinking sessions at work or in business.
Workshop attendees will be given internet access to a downloadable e-book including details of how to engage with thinking propositions, details of the thinking session approach, and some revealing insights into the meaning of typical responses to thinking questions.
Peter Heywood, Peter Heywood Ltd Strategies for change agentPeter Heywood has been working to help others achieve change at work and in business for over 25 years - much of it in the role of business owner, manager, consultant and specialist practitioner. But he’s always valued his identity... more...
S25 - Continued Communication: Maximising Your Communications in a Web 2.0 World - A Follow Up from RMS Conference 2009
Following on from her presentation at the RMS Conference 2009, Elizabeth, with Katharine, will give practical tips on establishing Web 2.0 policies, procedures and training within different organisational environments. They will give information management professionals and senior managers the confidence to engage with the right collaboration tools for their organisation. They will also challenge Records and Information Management Professionals to confront the fact that humans naturally collaborate through narrative technologies and that in an age of more sophisticated search the requirements for structuring information have radically shifted.
Elizabeth Lomas, Northumbria UniversityElizabeth Lomas is a qualified records manager with over 15 years experience working in both the private and public sectors. Most recently she was employed by the Royal Household to implement the Palace’s records management, information compliance and information security... more...
S26 - Information Security: Why Raising Awareness is Important for Effective Records Management?
Whilst recent high profile data security breaches in UK government departments have shocked the public, they are not ‘news’ to those working in our field. In most cases, these breaches have been a result of simple human error, and in every case there was no technical defence which would have prevented them occurring. Even the most ardent technologist must be realising that the current technical strategy is not going to solve these problems. Sarah will explain how a workforce who is security-aware can help an organisation to avoid breaches of law and regulation, increase availability of business critical information and stop preventable incidents of theft, loss and fraud.
S27 - SharePoint 2007 and 2010 - The Key Questions for Records Management
Cerys and James will discuss what they regard as the 7 key questions that the rise of SharePoint poses to records management and to records managers.
Topics covered will include the challenges of working with records management tools such as fileplans and retention rules within the SharePoint environment, the key differences between SharePoint 2007 and 2010 and the impact of SharePoint on records management standards.
James Lappin, Thinking RecordsJames is a records management consultant and trainer. He writes on records management topics for his blog Thinking Records http://thinkingrecords.co.uk James... more...
Cerys is an Information Architect with Metataxis Ltd, specialising in the design and build of enterprise information systems. Over the... more...
- Why Image Matters?
In business, your image is your most important asset. Experience and capabilities alone are insufficient in today’s competitive environment. The way you look tells us all about you, even before you introduce yourself. 90% of people make judgements within about half a minute of meeting you. So, if your packaging is not right, you are not maximising your potential. A positive image will increase your self-esteem, confidence, performance and even the recognition from others.
Cliff will explain why image matters in business, what you need to do to present yourself better, and give invaluable tips on colours, style and image in business.
Cliff Bashforth, Colour Me BeautifulCliff Bashforth’s career in the image industry spans over 20 years. In 1991 after just two years in the image business Cliff became the top consultant for Europe’s leading image company. He currently has a client base of over 18,000... more...
- Sue Hill Career Surgery
Advice on how to improve your CV and your career prospects - Details to follow soon
Sue Hill, Sue Hill Recruitment & Services LtdSue Hill has been prominent in the information field as a recruiter for over twenty years. Sue has an excellent... more...
Nicola Franklin, Sue Hill RecruitmentNicola Franklin BSc FREC Head of Recruitment Sue Hill Recruitment & Services Ltd Nicola Franklin has worked as a recruiter for over... more...
- Records Management Surgery
This session is open to all who have a burning question about records management to ask it to their peers and hear their answer. All questions are valid as long as it is about information and records management! They can be practical or more strategic. They can be about paper records or digital records, about staffing levels, about responsibilities, about retention, about file plans, about qualifications... You make up the agenda by asking! For the session to be successful, there must be a willingness for all participants to share their knowledge and experience. It maybe that nobody has the definite answer, but at least the question would have been asked! Any unanswered question will be posted on the records-management-uk listserv after the conference for the wider IRM community to answer. Join in, get asking, get answering!