Sessions and Speakers 2009
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Click here to view/download the RMS Conference 2009 Programme (.pdf, 91.5 KB)
[File last updated on 16th Apr 2009] |
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S01 - Keynote 1 - Setting the record straight: Why records management matters more than PR
How did PR become so powerful? Why do organisations put so much money into spin and so little into records management?
Heather Brooke, Journalist and author of "Your Right to Know"Heather Brooke, www.yrtk.org Heather Brooke is a journalist and writer living in London. She is the author of ‘Your Right to Know’, a citizens’ guide to using the Freedom of Information Act. In May 2008, she won a High Court case... more...
S02 - Preserving European Security & Defence Policy Mission Records
The European Union has recently launched an ambitious Rule of Law mission in Kosovo (EULEX). Over 3000 staff will be deployed, making it by far the largest European Security & Defence Policy (ESDP) mission to date. For further information about ESDP missions, see http://en.wikipedia.org/wiki/Overseas_interventions_of_the_European_Union
The rapid build-up of the EULEX mission, its unique role, and its limited duration present many information management challenges. A Registry & Archives Expert was thus recruited by the European Union Planning Team in Kosovo at an early stage to assist in resolving these issues.
Stephen Howard, EULEX KosovoStephen Howard graduated in 1991 from the University of Manchester with a degree in Economics & Social Science. He joined Westminster City Council in 1995. As Corporate Records Manager, he successfully prepared the council for Data Protection and Freedom of... more...
S03 - Transformation through research? The AC+erm Project
AC+erm—Accelerating the pace of positive Change in electronic records management—is a research project being conducted by the School of Computing, Engineering & Information Sciences at Northumbria University from 2007-2009, under the leadership of Prof Julie McLeod.
Its focus is on designing an organisational-centred architecture from three perspectives:
- (i) people;
- (ii) working practices; and
- (iii) technology.
The session will briefly review the development of the project to date. Delegates will then be invited to provide their own contribution to the project through critical discussion and a sharing of practical experience.
Rachel Hardiman, Northumbria UniversityRachel Hardiman is a Senior Research Assistant at Northumbria University, currently working on the AC+erm Project (Accelerating Positive Change in electronic records management). She has worked in records management since 2003, and holds an MSc in Records Management from the University... more...
S04 - Question Time
Using the format of the popular BBC programme, “Question Time”, a panel of four experts from the worlds of records management and information technology will answer topical questions put to them by the audience.
James Lappin, Thinking RecordsJames is a records management consultant and trainer. He writes on records management topics for his blog Thinking Records http://thinkingrecords.co.uk James... more...
Leanne Bridges, Audit CommissionLeanne Bridges is the Records Manager at the Audit Commission, a public sector regulator that promotes value for money for... more...
Paul Duller, TribalPaul is a chartered scientist and international records management consultant. He has over 20 years' experience in the management of... more...
Jon Garde, Objective CorporationJon Garde is a specialist in ERM and ECM technologies and their business applications. He works for Objective Corporation across... more...
Marc Fresko, Inforesight LimitedMarc Fresko is Director and Founder of Inforesight Limited, a consultancy dedicated to the provision of independent advice on information... more...
S05 - Gaining User Buy In
Generating enthusiasm for records management throughout your organisation poses the biggest challenge and the greatest obstacle in a time of change. This double-headed presentation will demonstrate in a lively and very different way how Wiltshire County Council have approached this challenge successfully.
Michele Noad, Wiltshire County CouncilMichele has spent much of her working life in customer facing roles, including a marketing and communication position within the... more...
David Jenkins, Wiltshire County CouncilDavid has spent all of his career (rather longer than he cares to admit) in IT – progressing from programming... more...
S06 - Recordkeeping in the Middle East: Experiences and reflections
Stephen’s current position as Specialist Recordkeeper at Dubai Municipality has provided a great opportunity to reflect on, and learn about, recordkeeping in the Middle East. In this workshop he will share his experiences working in Dubai, discuss ISO15489 and DIRKS in the Middle East and ask the following questions:
Is recordkeeping portable across cultures and across nationalities? If not, why not?
Stephen Macintosh, Dubai MunicipalityStephen Macintosh is a professional recordkeeper with some 11 years experience. He has designed and implemented recordkeeping systems and tools for local, state, federal and international organisations. In particular, Stephen has used DIRKS methodology, and has written several articles outlining... more...
S07 - Don't forget about the Structure in the EDRM
The advent of more sophisticated technology tools and cheap storage has led to organizations amassing large amounts of electronic data as part of their ongoing operational and financial responsibilities. When a dispute or investigation arises, the ability to scope, acquire and analyze the relevant data can be extremely complex and burdensome on both the law firm and the corporation.
Courtney Fletcher, Mesirow Financial ConsultingMr. Fletcher has extensive experience providing litigation consulting services. His experience includes data analytics, litigation preparedness, computer forensics, and electronic... more...
Liam Ferguson, Mesirow Financial ConsultingMr. Ferguson is a managing director at Mesirow Financial Consulting. He serves as the national co-leader of the firms Technology... more...
S08 - eArchiving : The Central Electronic Archive (CEA) beyond retirement AND Long Term Preservation of Electronic Documents
Andrew will talk on the development of electronic archiving at Pfizer Global Research & Development and the experience they have had in running the system - the challenges, the pitfalls -and planning for it's eventual retirement.
Alan will discuss the issues relating to the long term retention of electronic information, particularly where retention periods are longer than the anticipated life of the storage and retrieval technology. Issues with the choice of suitable storage media and file format will be discussed.
Andrew Pitt is a manager in the Information & Records Management team at the Pfizer Global R & D site in... more...
Alan Shipman, Group 5 TrainingAlan Shipman is Managing Director and Principal Consultant for Group 5 Training Limited, a leading independent consortium of technical experts... more...
S09 - RMS Accreditation AND TNT Train to Gain
Lucy, RMS Training Director, will introduce the RMS Accreditation Scheme. The scheme is inclusive and covers the wide and varied backgrounds of society members: both on-the-job practical experience as well as professional qualifications within the RM field contribute towards accreditation.
Tim Robb's presentation is titled TNT Train to Gain.
Lucy Burrow, Training Director, RMSLucy Burrow is Training Director for the RMS and has been in post since April 2006. During that time the... more...
Tim Robb, TNTIn September 1988 Tim joined TNT as a Graduate Trainee from Thames Valley University. Upon completion of the training programme,... more...
S10 - Keynote 2 - Death by Email
A victim of its own success, Email represents both a curse and a blessing for us all. It can be an excellent tool for communicating, sharing and exchanging information with colleagues, clients, business partners, suppliers … BUT… uncontrolled, it can detrimentally impact upon organisations, staff and stakeholders alike.
Since 1998 significant research has been carried out by Tom into the use of email within the workplace and its impact on the employee and their job. The research has enabled understanding of the dimensions of effective electronic communication, so email users can enjoy and reap all of the benefits that computer-mediated communication technology provides. In this keynote, Tom will share his experiences of this compelling and pertinent topic.
Dr Tom Jackson, Loughborough University’s Department of Information ScienceDr. Tom Jackson is a Senior Lecturer in the Department of Information Science at Loughborough University. Nicknamed Dr. Email by the media, Tom and his research team work in two main research areas, Electronic Communication within the Workplace and Applied... more...
S11 - BSI Standards
If you think that British (BS) and International (ISO) standards are developed by people with little or no subject matter expertise, then you are wrong. This session will explain how standards are drafted, how they are approved, and how you can have your say in which standards are developed and what they say.
Alan Shipman, Group 5 TrainingAlan Shipman is Managing Director and Principal Consultant for Group 5 Training Limited, a leading independent consortium of technical experts and consultants providing practical guidance on the implementation of Information Management Systems. Group 5 Training specialise in the application of... more...
S12 - Nibbling the Information Elephant - five Local Authorities in to one, how do you do that? AND R&IM Change and Transformation - Creating a new Department
Chris and Zoe are both involved in major change and transformation projects as their organisations undergo significant reorganisation. Wiltshire County Council will become a unitary authority on April1st, 2009 with the merging of district and county council functions. In this session Chris and Zoe will share the pains, pleasures and practicalities of their change and transformation project experiences.
Christopher Tinsley, Wiltshire County CouncilComing from the heart of rural Somerset Chris has worked in IT for longer than he would like to mention.... more...
Zoë Smyth has over 10 years experience in Records and Information Management. Her specialities are international records management standards, EDRMS... more...
S13 - Continued communications: maximising information potential within computer mediated communications for business benefit
Continued communication is a Northumbria University co-operative action research enquiry being undertaken by 50 co-researchers currently split into a group of records managers and a group of wider information systems users. These two groups are critically evaluating how to maximise the business potential of data/records held within information and communication technolgy systems, which incorporates any IT system with the potential for dialogue such as email, Facebook, wikis or SecondLife. The groups are assessing the value of records management frameworks, other business models and the impact of the individual. As part of the project personality profiling is being undertake in order to establish whether introverts/extroverts and other complex personality profiles play a part in determining how users engage with ICTS and records management principles.
Elizabeth Lomas, Northumbria UniversityElizabeth Lomas is a qualified records manager with over 15 years experience working in both the private and public sectors.... more...
Sarah Demb, Continued Communication GroupSarah Demb has over a decade's worth of experience as a museum records professional. In her current project post, she... more...
Nicholas Cooper, Continued Communication GroupNick Cooper is the Managing Director of Tutis Diem, a consultancy formed with the goal of providing domain expertise relating... more...
S14 - Transferable Skills AND I never intended to do this...So how on earth did I get there?
Have you ever sat down and traced out your career path – has it been driven by chance or design? What skills have you picked up along the way? This session follows the unlikely career paths of the two speakers and explores the questions:
- What makes a good records manager?
- What is our job actually all about?
- How did we get here?
- What if we want a career change?
In exploring these questions, delegates will discover just how transferrable our IM skills are and how best to use these to progress our careers at any time.
Clare Cowling, Solicitors Regulation AuthorityBorn in Australia, Clare began her career as an archivist/records manager in the Archives Office of Tasmania, moving on to... more...
Edith Pringault-Adam, Aberdeenshire CouncilEdith is currently the Information and Records Manager at Aberdeenshire Council. In her role, she formulated the Council’s information management... more...
S15 - Keynote 3 - R.I.M with a French Touch: Management de l'information et des documents
Heritage from a strong archival culture, built over several centuries, and expertise on digital tools and practises, with important implication in workgroups that published standards like archival data exchange.
David Faurio, Bibliothèque nationale de FranceDavid Faurio has a diverse background resulting in an inquisitive and continually renewed outlook on his professionnal environment. Early experiences with project management in the telecommunications industry and IT sector, specifically the Wireless local loop systems, to European IT helpdesk... more...
S16 a+b - Records Management in an uncertain world (Double Session)
An open ground debate that will discuss the future direction of the records management profession and place in society. Open ground debates were pioneered by the internationally respected Common Purpose http://www.commonpurpose.org.uk/home.aspx, as a way of engaging participants in an entirely non-confrontational or didactic fashion in the resolution of complex questions
Michael Moss, HATII, University of GlasgowMichael Moss was born in Yorkshire and educated at Bath and Oxford. He trained as an archivist at the Bodleian Library and was archivist at the University of Glasgow from 1974 until 2001. Since then he has been research professor... more...
S17 - Tackling the toolsets for “What to keep”
“The only constant is change” Heraclitus 535BC – 475BC
As the pace of change appears to become ever faster how can we understand today what information will be important in the future? Even where we think we understand, how can we map this onto the information assets held within an organisation and ensure we can identify, keep and manage the information that is required in a way that best fits the needs of our business users?
Eleanor Russell has worked in a range of information and records management roles both inside and outside the National Archives.... more...
John Quinn, Department for Children Schools and FamiliesJohn Quinn is the Chief Knowledge Officer at the Department for Children Schools and Families. He is responsible for Information... more...
Andrew Selves, The National ArchivesAndrew Selves has held key project management, commercial and policy roles in Government and Agencies, including advising Ministers on business... more...
S18 - ESI: An episode on cross disciplinarity
This paper offers a conceptual framework for making decisions about how to identify and manage the increasing quantities of evidence collected on networks by integrating best practice from records management and employing network forensic readiness.Delegates will gain an overview of the concept of network forensic readinessand explore its relationship with Information Assurance and Records Management.
Kirsten Ferguson-Boucher, Aberystwyth UniversityKirsten Ferguson-Boucher lecturers in Records Management at Aberystwyth University, both taught courses and the distance learning modules. She read Classics at Edinburgh (1988) and has Post Graduate qualifications in Leisure Policy and Practice from Heriot-Watt University, Edinburgh and RM from... more...
S19 - The Role of Mentorship in Distance Education and Training AND Choices and challenges: mid-career decisions for the records manager
The Role of Mentorship in Distance Education and Training
This session will focus on the value of mentorship in archives and records management education and the problems that arise in this respect in the distance learning environment. James is an archives and records management trainer and has, himself, studied as a distance learning student. He will therefore be using anecdotal information from his own experiences, together with statistics gathered through a survey of students in the UK.
Choices and challenges: mid-career decisions for the records manager
We know what the rapid pace of change in Records and Information Management means for our organisational role but what does it mean for our professional lives and career development? As a mid-career records manager Claire will explore the typical issues (such as changing sectors, becoming self-employed, "up-skilling", finding a mentor) that will probably face most professionals at some point.
Claire Johnson, Independent ConsultantUntil March 2009 Claire was Senior Records Manager & Freedom of Information Officer, University of Glasgow. Claire joined the University... more...
James Lowry, Information Training ClinicsJames began his career in information management as a graduate in the South Australian public service before going on to... more...
S20 - The National Archives Digital Continuity Project
In our digital world of rapid technological change and growth, we often take for granted our ability to access the information we create without fully understanding the many risks to that information, inherent in both its digital form and the ways in which we value and manage it. Digital Continuity is the idea of ensuring that our data assets can continue to be interpreted as information assets and therefore into knowledge until those information assets are no longer required.
Mark Merifield, The National ArchivesMark joined The National Archives Digital Continuity Project team in April 2008. Prior to his first foray in to the public sector he spent eight years in STM (Science Technical Medical) publishing: first as a customer services manager and then... more...
S21 - Applying Retention and disposal Schedules in an EDRM System: Theory v Practice
At present most solutions tick the right boxes on TNA 2002 requirements for retention and disposal but are unusable on a practical level since they rely on the users inputting data and having to move things at the appropriate time. With the onset of changes in Moreq 2 we should be pushing the suppliers to produce practical retention and disposal solutions. The paper discusses these issues and suggests practical guidance on how records managers can make disposal work practically in an EDRM Solution.
Dr David Reeve, Dorset County CouncilDr David Reeve qualified as an archivist and records manager at the University of North Wales in 1990 and became an archivist for the Dorset Archive Service. In 2002 he was appointed the Operational Records Manager for Dorset County Council, in... more...
S22 - A million dead people can't have been wrong, can they?
The rapid pace of change in Records and Information Management means that decision makers are frequently required to evaluate project proposals from information management professionals that have serious implications for their organisations. How are business cases for resources made within your organisation? Are hours spent carefully crafting purple prose to convince senior management about the merits of your work, which they don't really read? Do management find it hard to understand the benefits of the proposal and want it on a single page of A4? James was Project Director of the espida project at the University of Glasgow which developed a sustainable business-focussed model for digital preservation.
In this session James will help you to understand how to get the attention that your work deserves, by applying the principles upon which the espida methodology is based. Your organisation may already allow you to get the resources that you think records management needs, but if it doesn't then you might be glad that you spent an hour in this session.
Dr James Currall, University of GlasgowJames Currall has been employed in the University of Glasgow for almost 20 years. His main job currently is as Director of Information Strategy where he interacts with records managers, archivists, librarians, information technologists, academics and university managers. From a... more...
S23 - The synergy of international information standards: aligning records management practice with risk and information security models
Elizabeth will look at the synergy between the various information standards and the challenges and drivers associated with aligning records management practice with risk and information security models. The theme is highly topical, not only because of the many high profile data losses from the public and private sectors, but also because the Records management standard (ISO 15489) is currently being revised to bring it into line with other standards, including the information security standard ISO 27001.
The presentation will demonstrate how working with standard frameworks, cross-domain professional partnerships can be forged and robust information management programmes delivered.
Elizabeth Lomas, Northumbria UniversityElizabeth Lomas is a qualified records manager with over 15 years experience working in both the private and public sectors. Most recently she was employed by the Royal Household to implement the Palace’s records management, information compliance and information security... more...
S24 - Modern Records Manager - the glorious adventure from the basement to the bytes
This session will take a sideways look at the changing face of the Records Management profession and its many challenges. Through a combination of song, humour and PowerPoint, Alison and Paul will demonstrate the highs and lows that we all experience, comment on the ever widening scope of our responsibilities, and gaze into their crystal ball to predict the records management future. The aim is to provoke thought and laughter in equal measure. You'll be glad you didn't catch the early train home!
Alison Drew, Portsmouth County CouncilAlison has worked for Portsmouth City Council for 10 years in a variety of roles. These have included Archivist; Modern... more...
Paul Gibbons, Greater London AuthorityPaul Gibbons has been a records manager for 15 years, during which time he has worked in the pharmaceutical industry,... more...
S25 - Horses for Courses
While technology should never drive moves to bring management and control to the electronic records environment, we are faced with an increasing smorgasbord of records and information management systems and tools and it is not always clear what differentiates one system from another. So …what type of product is most suitable for Electronic Records Management? What can you do with SharePoint, Open source software such as Alfresco, EDRM packages and Full Enterprise Content Management suites? In this session Tony will take a pragmatic look at what’s on offer.
Tony Hendley, Cimtech LtdTony Hendley is Managing Director of Cimtech Ltd, the UK's Centre for Information Management & Technology based at the University of Hertfordshire. Cimtech provides consultancy, publications and courses on all aspects of information and records management including assisting clients to... more...
S26 - Backing the future with the past
One of the biggest barriers to progress with enhancing the user experience and ensuring records management is seen as a positive and essential part of the organisation is the potentially huge cost of migration of legacy archives to the new shiny platform.
Simon Ellis, BOX-ITSimon Ellis- Group Managing Director Simon has been involved in records management since 1982. Starting out in computer output microfiche (COM)... more...
Helen joined FM Image Management as Head of Service Delivery in 2004 where she was responsible for IT, Customer Services... more...
S27 - Keynote 4 - Your Career, Your Comfort Zone and Your Future
Ruth will be closing the conference with a highly motivational talk demonstrating, through her own experience, the potential we all have to transform ourselves and effect change within our organisations.
Ruth Badger, Business and Sales Consultant and presenter of the TV show "Badger or Bust"Ruth Badger grew up in Wolverhampton. At 16 she left full time education, with just three G.C.S.E.’s, to join a Youth Training Scheme in the Civil Service. Her first big break came when she got a job working as a... more...
