Sessions and Speakers 2008
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Click here to view/download the RMS Conference 2008 Programme (.pdf, 248.2 KB)
[File last updated on 16th Apr 2008] |
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Keynote 1 - From YouTube to You Manage: the need to democratize the management of information
Technology has transformed the act of information creation out of all recognition in recent years. As a result, our users and information creators have been empowered as never before and yet, at the same time, the records management profession remains wedded to a methodology which has changed little in fifty years and which risks shortly being no longer fit for purpose.
Steve Bailey, JISC infoNetSteve currently acts as senior advisor on records management issues for JISC infoNet, an advisory service for managers within the HE and FE sectors. He is responsible for preparing and disseminating a range of guidance material and tools to help... more...
Collaborative Session 1 - What will organisations be doing with their electronic documents and e-mails in 2012? Part 1 & Part 2
John Wilson, Richard Blake, Tony Hendley and James Lappin will be looking at this issue from a number of different angles.
John Wilson, JMW Mosaic LimitedJohn Wilson is a graduate of King's College (London University) where he gained a joint honours degree in Geography and... more...
Richard Blake, The National ArchivesRichard Blake leads the Records Management Advisory Service (RMAS), which is a service provided by The National Archives. National Advisory... more...
Tony Hendley, Cimtech LtdTony Hendley is Managing Director of Cimtech Ltd (http://www.cimtech.co.uk), the UK Centre for Information Management and Technology based at the... more...
James Lappin, Thinking RecordsJames is a records management consultant and trainer. He writes on records management topics for his blog Thinking Records http://thinkingrecords.co.uk James... more...
Workshop 1 - What can we learn from Records Management within the University sector?
The session will focus on different aspects of records and information management within the wider higher education sector focusing on the challenges of user diversity within the University community, the wider compliance agenda and technological developments. This will be set in the context of strategic drivers, the need for academics to innovate and the changing work and learning environment in light of web 2.0 technologies.
Matthew Stephenson, University of SalfordMatthew Stephenson is Head of Compliance in the University of Salford's Information Services Division and manages a team of four... more...
Lucy Burrow, Cardiff UniversityLucy Burrow is Records Manager at Cardiff University and has previously worked for an investment bank and other higher education... more...
Matthew Zawadzki, Sheffield UniversityMatthew Zawadzki is Records Manager at the University of Sheffield. He is responsible for developing and promoting records management within... more...
Workshop 2 - Information Security: Applying ISO27001 and risk assessment to records management
Information and records are valuable resources within organisations that need to be protected. Many organisations focus on the protection of their electronic information assets against the risks of loss, misuse, disclosure or corruption. This process is commonly referred to as information security management.
Richard Jeffrey-Cook, In-Form Consult LtdRichard Jeffrey-Cook is a Director In-Form Consult Ltd. Richard has over 20 years of implementing IT solutions to both public sector and private sector organisations and has supplied information management consultancy to, and implemented systems on behalf of, organisations including... more...
Workshop 2 - Information Security: Disaster Recovery - Lessons Learned following a fire at an office at Stirling Council
In January 2007 a serious fire broke out at the Social Work headquarters of Stirling Council. The entire building was evacuated and cleared of all contents while recovery and restoration took place - it did not return to full use for 10 months.
Fiona Wilbraham, Stirling CouncilFiona currently leads the records team at Stirling Council, and has worked as a Records Manager for over 10 years in both business and local government sectors. ... more...
Workshop 3 - Records Management and Change: FOISA 2002: A Catalyst for Change within Scotland's Public Services?
This presentation derives from recently completed empirical research that included a survey and case studies of Scottish public bodies drawn from central government, the health sector, the police force, and local government.
Dr Eleanor Burt, University of St AndrewsDr Eleanor Burt is a Senior Lecturer with The School of Management, University of St Andrews. A Social Scientist with a background in organisational analysis, her specialist areas include the voluntary sector, voluntary sector-public sector relationships, and strategic information management.... more...
Workshop 3 - Records Management and Change: The Fun Bit - Changing Behaviours
This presentation reflects personal experience of change and transformation projects within the Scottish public sector and more recently the UN. It starts with the premise that those leading change have the necessary technical skills in their area of practice and that they can organise a project well. But that is typically when things start to go wrong - the staff targeted by the changes just won't behave in the way they are supposed to.
Billy McGilvray, Independent Knowledge Management ConsultantBilly has spent the last 20 years learning about human behaviour, systems and himself - useful topics not usually taught in our education system. Billy is an independent Knowledge Management (KM) consultant. He has recently been working with the Improvement Service,... more...
Workshop 4 - Using communities of practice to develop and promote records management
There is a growing understanding that records management is central to the well being and effective functioning of organisations. That without good records management there are legal dangers and unnecessary risks and costs. However, records managers may be isolated within the organisation and from their contemporaries and peers. They are often trying to manage an information environment that is constantly shifting and changing.
Danny Budzak, Being DigitalDanny has been working with technologies for over 20 years. He began during the pre-history of the internet when he built community databases in libraries using videotext. He was one of the first local authority web editors and won a... more...
Workshop 5 - Your money and your life
It is clear to Kate that collaboration within the sector - whilst always maintaining commercial confidentiality - is in the customer's best interests. It will also help the sector to meet its regulatory obligations and move it towards harmonisation of financial services throughout the EU as legislation requires.
Kate Knight, HBOS PLCKate Knight is Head of Information Management Governance at HBOS plc. HBOS group's brands are diverse and include Bank of Scotland, Halifax, Insight Investment, Intelligent Finance, Sainsbury's Bank, Lex vehicle leasing, Clerical Medical, esure and Sheila's Wheels! The role involves providing... more...
Workshop 5 - What we can learn from the private sector? (Oil and Gas)
In the presentation we will give a brief introduction to the Oil and Gas industry and rapidly move the focus to the Industry's Records Management issues.
Alf Michaelsen, Venture Information Management LtdOriginally from Stavanger, Norway, Alf now works in Aberdeen as Principal Consultant for Venture Information Management Ltd. Prior to Alf's engagement with Venture Information Management Ltd., in October 2007, he worked for large international matrix organisations, such as ConocoPhillips, Marathon Oil,... more...
Sponsored Session 1 - Beyond the Hannigan Report: What are the Challenges and Opportunities arising from the Government's Reviews into Data Protection?
It's not often that Records Management and Security are the lead item on the 10 O'Clock News - but that happened in Nov 2007 when HMRC lost 26M records and other organisations also confessed to similar lapses. This session will look at the three reviews (led by the Information Commissioner, PwC's Kieran Poynter and the security chief Robert Hannigan) which the Government set up to investigate and remedy the lapses in both the private and public sectors.
Gordon Brockington, Iron MountainAs Head of the Public Sector division within the UK, Gordon has overall responsibility for both commercial and service delivery... more...
Veronica has been an Information Manager for 10 years with Iron Mountain. She has worked in hands on records management... more...
Hermione Hague, McGrigors LLP SolicitorsHermione Hague is a Senior Associate at McGrigors specialising in data protection, e-commerce, intellectual property and commercial contracts. She has advised... more...
Keynote 2 - Managing records and making knowledge: records management in the 21st century organisation
Politicians and business leaders continuously remind us that we live in a knowledge economy and that information and knowledge are the life blood of modern organisations. Good records management is important part of managing that corporate knowledge, but often struggles to keep its footing against more fashionable tools; although generally within organisations, the effective use of knowledge and the quality of information literacy is not high. How is RM able to contribute to the transformation of knowledge organisations, and what are the barriers holding it back? How can it support better governance in a time of turbulent change?
Stephen Harries, Critical InformationStephen Harries is an independent consultant specialising in the management of records, information and knowledge for public policy delivery. He previously headed the cross-government Electronic Records initiative - to establish EDRM in government departments - based at the Public Record Office... more...
Collaborative Session 2 - Will social computing tools (blogs, wikis, social networking sites and tags) help or hinder records management?
Keith will raise a number questions in this facilitated session relating to: blogs; Information management v records management; effective 'online community of interest'.
Keith Gregory, NHS PASAKeith has worked in many areas of the Department of Health. He helped to set up the National Institute for Clinical Excellence (NICE) and the NHS Purchasing and Supply Agency (NHS PASA). He acted as first executive secretary for both... more...
Workshop 6 - Knowledge management 2.0: KPMG's experience
KPMG Europe LLP is the largest integrated providers of audit, tax and advisory services in Europe. Our objective is to be the first choice for our clients and our people, wherever we operate. Our purpose is to turn knowledge into value for the benefit of our clients, our people, and the capital markets.
Ceri Hughes, KPMGCeri Hughes is Director of Knowledge Management, IT and Research at KPMG LLP's Global Advisory practice. She has worked at... more...
Thore Donner, KPMGThore Donner is a Knowledge Manager within the Facilities group at KPMG Europe LLP - the newly formed KPMG practice... more...
Workshop 7 - Records Management in the NHS - Opportunities and threats in the Information Governance agenda
Unlike medical records, corporate records management is largely undeveloped in the UK's National Health Service. But the Information Governance Standards include a requirement for NHS bodies to implement RM.
Frank Rankin, NHS Education for ScotlandSince 2006, Frank has been Corporate Records Manager at NHS Education for Scotland. A graduate of Glasgow and Liverpool universities, he has previously worked in archives and records management in the higher education, local government and central government sectors. ... more...
Workshop 7 - What can we learn from the Health sector?
The Data Protection and Freedom of Information Acts have had a major impact on how an Acute Trust manages its records, particularly its administrative records. The NHS Information Governance targets have driven improvements in this area, supported by the Department of Health's 'Records Management: NHS Code of Practice' (2006).
Anne Gadsden, North Cumbria Acute Hospitals NHS TrustAnne is currently the Information Governance Officer for North Cumbria Acute Hospitals NHS Trust. This post has a diverse remit including responsibilities for the Trust's Freedom of Information processes, which has by default led her into a records management advice... more...
Workshop 8 - Promoting records management in a time of information overload
Robin will present on how to use best practice marketing tools and techniques across records management initiatives to improve acquisition of intelligence and conversion into organisational change.
Robin Smith, Nottinghamshire County CouncilRobin Smith is currently the Corporate Information Manager with Nottinghamshire County Council. He is overseeing a transformation programme that includes email optimisation, knowledge auditing and the introduction of electronic document and records management technologies. Robin previously worked for the Police... more...
Workshop 8 - Make 'em laugh! Using humour so that all staff enjoy the dullest of record management tasks!
So you want everyone in your organisation to cooperate with you, to follow your instructions and to comply with your Records Management programme. You want them to tidy their desks and files, apply your retention schedules and sort the wheat from the chaff - not the most interesting of tasks. Naturally, you are very enthusiastic - so how can you motivate and inspire your sceptical colleagues? The answer is to make it fun!
Bob McLean, The Wellcome TrustBob McLean is a longstanding and qualified Records Manager and Archivist, currently at the Wellcome Trust, one of the worlds largest biomedical research charities. He has held positions in several professional bodies including the RMS, is a member of the... more...
Keynote 3 - Electronic Document and Records Management Using Microsoft SharePoint 2007 without the need for an additional back end repository
In late 2005 Defra decided not to roll out its EDRM solution. The Department has re-evaluated its requirements for the management of electronic information and records and explored alternative ways to deliver e-Records other than the traditional EDRM route, seeking a solution better suited for our customer's business (rather than purely record management needs).
Roger Smethurst, DEFRARoger Smethurst has extensive experience of working in Information Management in Government. He is currently Head of Information and Records Management at Defra (Department for Environment Food and Rural Affairs) and has directed the configuration of SharePoint 2007 within Defra... more...
Debate 1 - Has EDRM been a success?
David Bowen and Steve Bailey present the evidence for and against in this debate.
Steve Bailey, JISC infoNetSteve currently acts as senior advisor on records management issues for JISC infoNet, an advisory service for managers within the... more...
David Bowen, AudataAfter obtaining degrees in Chemistry at Cambridge and Sir John Cass College, London, David worked in university and industrial research... more...
Workshop 9 - Open Source EDRM at Islington Council
This session will cover two main areas, beginning with an overview of our Corporate EDRM project. This will cover our initial approach, including a detailed feasibility study of records management options and systems for a local authority with around 4000 employees. It will examine some of the 'myth busting' we had to undertake around our eventual choice, the implementation of an Open Source EDRM system.
Dr Kit Good, Islington CouncilWith a background in historical research, Dr Kit Good has worked at Islington council since 2003. Originally involved in implementing... more...
Jeremy Tuck, Islington CouncilJeremy has been Chief Information Officer at Islington council since 2005. Jeremy authored the council's Knowledge Management Framework and Records... more...
Update workshop 1 - Re-developing the records management code of practice under section 46 of the FOI Act
Re-developing the records management code of practice provided for by section 46 of the UK Freedom of Information Act has been an interesting challenge. The code issued in November 2002 was written less than 10 years ago but it feels as if it comes from a different age. Technology has changed our working life and challenged our understanding of the concepts and principles by which records managers work.
Susan Healy has worked at the National Archives since 1985. An archivist by training, her previous experience includes chairing the BSI records management committee which produced BS 15489. These days she specialises in information policy and legislation and, in particular, their... more...
Update workshop 1 - Freedom Of Information Update
Ibrahim Hasan will examine the latest cases under the Freedom of Information Act 2000 and the Freedom of Information (Scotland) Act 2002. He will compare the decisions of the two Information Commissioners, the Information Tribunal and the Court of Session with a view to identifying differences and similarities in applying the legislation. Ibrahim will also discuss decisions on common requests for information e.g about dead peoples' records, salaries and expenses, policy formulation, contracts and tenders, etc.
Ibrahim Hasan, Act Now TrainingIbrahim Hasan is a recognised expert on data protection, freedom of information and surveillance law. He was previously Principal Solicitor at Calderdale Council and has worked for Bradford Council and Nottinghamshire County Council. He has also held positions as an... more...
Sponsored Session 2 (Objective Corporation) - Experiences with EDRM - Your Questions Answered
Fisheries Research Services, the Office of the Scottish Charity Regulator, the Scottish Government and Scottish Natural Heritage have all either successfully implemented an EDRM solution, which forms an integral part of their day-to-day operations, or are in the process of doing so. A representative from each of these organisations will form a panel to answer attendees' questions regarding the ins and outs of starting and carrying out an EDRM project.
Workshop 10 - The future of EDRM
Eleanor Russell and Richard Blake, through their work at the National Archives, have a birds eye view of the use of EDRM and other approaches to managing electronic records in the public sector. This session will have an informal, interview format. Eleanor and Richard have agreed to tackle questions about the key issues facing public bodies in the management of electronic records.
Richard Blake, The National ArchivesRichard Blake leads the Records Management Advisory Service (RMAS), which is a service provided by The National Archives. National Advisory... more...
Eleanor Russell has worked in a range of information and records management roles both inside and outside the National Archives.... more...
Workshop 11 - What can we learn from local government?
Paul, Alison and Danny will look at what can be achieved in records management given various funding and commitment levels within the local government sector. Its not all about funding!
Paul Dodgson, Driving Standards AgencyI have been involved in Records Management as long as I care to remember – some 30 years. My life... more...
Alison Drew, Portsmouth City CouncilAlison Drew is the Corporate Records Manager at Portsmouth City Council. Her responsibilities include the Information Governance programme, a member... more...
Sponsored Session 3 (Open Text) - Supporting transformation through Records Management
Lancashire County Council procured R/KVY, Open Text's Electronic Documents and Records Management System in July 2006. Rachel Moffat, the County Records Manager, will outline Lancashire's approach to implementing the system within the Records Management Service, enabling the authority to manage both physical and electronic records in a single coherent and comprehensive way. Users are benefiting from ease of use and the speed and accuracy of powerful searching. The authority is benefiting from standardisation of how information is managed, staff time saved, reliable records and compliance with legislation. The key drivers and benefits of the system will be explored as well as some lessons learnt which might help others consider how they can maximise benefits within their local context.
Rachel started her professional career in 1991 as an Archivist with the West Yorkshire Archive Service before moving to Sheffield... more...
Prior to joining Lancashire County Council in 2001, Dave spent twelve years within the Audit Commission, working in a variety... more...
Workshop 12 - Fundamentals of Getting Comfortable with Effective Public Speaking
Would you rather DIE than give a presentation in front of a group of people? Then you are in the majority. Public Speaking whether to a small group or a large audience is consistently rated as one of our greatest fears. But here is an interesting fact. Did you know that even the most Polisher Performer at the Podium started out in most cases as a gibbering wreck.
Jim Davidson, Aberdeen Toastmasters ClubCan you imagine anyone saying that they love to speak, well Jim Davidson can. This is not the comedian we are talking about here. His job is as a Property Developer, but his passion is as a speaker. He is... more...
Keynote 4 - Records management principles and practice in the post-modern world
To what extent have records management principles and practice developed/advanced to meet the demands of our post-modern world? What is the nature of that post-modern world? What is the current body of records management theory and principles and is it fit-for-purpose? What is best or appropriate records management practice? Who is deploying that practice? Which players are involved and who are the pioneers?
Julie McLeod, Northumbria UniversityJulie McLeod is Professor in Records Management in the School of Engineering, Computing and Information Sciences at Northumbria University, having joined after a career in industry as an information and records manager. She has worked on innovative work-based and distance learning... more...
Update workshop 2 - How to use MoReq2 - practical advice on getting the best results
MoReq2 was published in February this year. Developed in the UK and published by the European commission, it has already generated a lot of interest and enthusiasm, and is destined to become a leading standard for the management of electronic records. In this presentation Marc Fresko, the MoReq2 Project Director, briefly describes MoReq2, and explains how it was produced. He then focuses on some of its novel and valuable characteristics, as well as highlighting its limitations and aspects of records management that it does not address.
Workshop 13 - Making search work - the benefits and the challenges
Most organizations underestimate the human dimension of implementing search applications, and fail to appreciate how people search or ensure that the search team has the right skills and resources. Based on over 30 years experience of search management, Martin White, author of the book Making Search Work, will present a set of ten critical success factors for effective search implementations with particular reference to records management applications.
Martin White, Intranet Focus LtdMartin White is Managing Director of Intranet Focus Ltd., which he established in 1999. Martin consults on the design and management of intranets, enterprise web strategy, and the specification, selection and implementation of content management and enterprise search software. Martin... more...
Workshop 14 - Living the Dream - the pleasures and pains of life as a self-employed Information Management Consultant
Tired of working for an organisation that fails to see information and records management as a strategic issue? Demoralised by having to spend most of your time fire fighting due to lack of staff resource? Frustrated that you are the last person to hear about plans to implement an EDRMS? Or simply feel you are in a bit of a career rut and want a change and a new challenge? If you answered "yes" to any or all of these questions, this session is for you.
Heather Jack, HJBS LimitedWith a Masters in Librarianship and Information Management from Sheffield University, Heather has worked in the information arena for 20 years in both public and private sector organizations. She set up her consultancy in 2003 and helps clients improve working practice... more...
Workshop 14 - What is it like being a records management consultant?
The twenty first century records manager has an internal consultancy role within their organisation (either alongside of, or instead of, a more traditional service delivery role).
Consultancy is one of a set of key skills and competencies (including influencing, presentation and change management) that once you feel confident in them enable you to utilise the valuable records management knowledge you possess in the service of your organisation, or the organsation you are working for.
James Lappin, Thinking RecordsJames is a records management consultant and trainer. He writes on records management topics for his blog Thinking Records http://thinkingrecords.co.uk James is the co-author of Northumbria University's 'Investigation into the use of SharePoint in UK Higher Education Institutions' published in January... more...
Workshop 15 - Assessing the IM landscape: the picture in Scottish local government
This session is an opportunity for you to reflect on the maturity of information management within your workplace and to learn from the information management experiences of other participants. It will be a participatory session involving discussion and debate based on your views and experiences rather than an attempt to provide definitive answers.
Claire Lightowler, Improvement ServiceClaire is Research Manager at the Improvement Service which involves conducting research about Scottish local government, supporting research within Scottish local government and encouraging the exchange of research knowledge between local government and other sectors. Before joining the Improvement Service, Claire... more...